Welcome to the Laneiige FAQ page! Below are some of the most frequently asked questions we receive. If you don’t find your question, please feel free to contact us and we’ll do our best to help.
- What skin types are Laneiige products suitable for?
Our products are suitable for a variety of skin types, including dry, oily, combination, and sensitive skin. Each product has been rigorously tested to ensure safety and effectiveness for different skin types. If you have special needs, please check the detailed description of each product and choose the product that best suits you.
- How to buy Laneiige products?
You can shop by visiting our official website www.laneiige.site. We provide a simple online shopping experience. Select the products you like, add them to the shopping cart, and check out. - What payment methods does Laneiige offer?
We support a variety of payment methods, including:
Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Apple Pay
- How do I check the status of my order or track my package?
After placing an order, you will receive a confirmation email with your order number and tracking information. You can track the status of your package directly through the link in the email. If you have any questions, feel free to contact us. - Does Laneiige ship internationally?
Yes, we ship worldwide. Please select your country during checkout and the shipping cost and delivery time will be shown on the checkout page. The specific cost depends on your shipping address. - How do I return or exchange my product?
If you are not satisfied with your purchase, you can apply for a return or exchange within 30 days after receiving the product. Please make sure that the product is unused and in good packaging. For more details, please visit our Return Policy page. - Are Laneiige’s products tested on animals?
We promise that all our products are not tested on animals. We are committed to providing you with safe and effective beauty products while ensuring that they are ethically produced. - Do Laneiige’s products contain chemical ingredients?
Our products are carefully selected from natural ingredients and combined with modern technology to ensure the best results. We try our best to avoid ingredients that are harmful to the skin, such as hydroquinone, sulfates, etc. - How do I contact customer support?
If you have any questions or need help, please contact us via the following methods:
Email: laneiige@site.com
Customer Service Phone: +1708-541-3655
If you do not find your question in the FAQ, please do not hesitate to contact our customer service team directly and we will provide you with personalized assistance.
Thank you for your support and trust!